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CRM Services

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PROFESSIONAL TEAM

5 + YEARS EXPERIENCE

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CREATIVE DESIGNERS

Customer Relationship Management is now the Key Factor for Success for any Enterprise. With Globalization and Advancement in Information Technology, it is the relations with our esteemed customers that matters. In this world of tough competition, CRM I.e Customer Relationship Management is pivotal in keeping the wheels of any business moving.

Any Economy depends on the enterprises that are engaged in business and business is dependent on the customers. In this way Economy and Customers are related.it is very difficult to retain the existing customers. To retain the existing customers, we have to manage the relation with customers. Relations can be managed in several way. CRM software is introduced in several Business Houses. Front Office or Personal Relation Officers uses its different domains to keep the record of the existing customers and get in touch with them as per the requirements and try to Up-sell and Cross-sell as per the Offers and Discounts prevailing at that time in the particular Organization.

Customer Relationship Management is very helpful in converting the prospects into customers. A prospect may have visited the website of the particular organization or may have downloaded the application, but in absence of personal touch or lucrative offer, the lead may not be converted unless it is very well managed by the particular company. Hence CRM Software in Delhi (Customer Relationship Management) has changed the rules of the game and its importance is increasing day by day.

HR, CRM & PROJECT MANAGERMENT

Management of any unit and especially Human Resource (HR), Customer Relationship (CRM) and Project needs adequate Planning, Organizing,Controlling and Leading in the requisite domain. In today’s world of advancement and innovations in Information Technology that paved the way of onset of Digital era besides stiff competition amongst Business rivals, every Domain is now becoming automated. Even the simplest routine process is now being automated to get the desired output and enhanced productivity. In such a scenario, our much-acclaimed soft-wares pertaining to Human Resource Management, Customer Relationship Management and Project Management is being applauded across the Globe.

With our soft-wares pertaining to Human Resource Management, Customer Relationship Management and Project Management, the concerned Business Unit will gain mileage over their rivals in a pronounced way by better Management of the work that is being automated.

Automation of work signifies the optimum use of Resources. Whether it is managing the employees or customers or even handling the specific projects- all need the harnessing of resources in a well-planned and controlled designated way so as to achieve the maximum productivity.

Our Soft-wares pertaining to Human Resource Management, Customer Relationship Management and Project Management enhances the Brand Value and Brand Image besides helping the Business Unit by:

  • Ideating strong Bond between Customers and concerned Business Unit that raises the Business to next stratum of success.
  • Productivity of the employees increases that helps in Profit Maximization.
  • Planning, Scheduling, Time Management and Resource allocation of Projects can be done in a much-systematized way.

MEET YOUR BUSINESS NEEDS

Commencement of a Project needs adequate Planning, Organizing, Staffing and Controlling by a well-structured and synchronized system. Employees and Customers are vital for any Project,but success lies in its optimumManagement. We provide such a system that augmentsthe profit of a Business unit by:

  • Automation of the Work
  • Empowering the Employees
  • Improving Team Collaboration
  • Increasing the Return on Investment
  • Increasing the Productivity
  • Enhancing the Customer Satisfaction
  • Increasing the loyalty of the Customers
  • Better Management of the Resources by optimum allocation of Resources
  • Real Time Budget Management
  • Monitoring the Progress of Work
  • Effective Internal Communication as well as External Communication
  • Simultaneous management of various projects at a time

 

ANALYSE YOUR WORK FLOW

Our Integrated Software System gives the Business Unit, the requisite access to analyse the desired work-flow as per the requirement. It helps in streamlining and automation of manual task that was monotonous and un-productive. The work-flow depends on the nature of Business and may be in different form viz: Transformation of Materials, Provision of Services or Processing of Information. The major benefits that accrue due to the integration includes:

  • Automation of Manual work
  • Reduction in Error
  • Being facilitator, improves connectivity between people and software
  • Increase in Productivity
  • Easier handling of Multiple Tasks at a Time
  • Increase in Transparency of Work
  • Optimistic Work Culture

 

MANAGE YOUR SUPPORT TICKETS EFFICIENTLY

Our Customized integrated software system enables the Business Unit to move in the direction of automation and in case, some issues are there either pertaining to the employees themselves or related to the work or some unsolicited issues, then all the issues can be resolved by raising the Tickets related to the issue. Support Tickets helps the business Unit in multiple ways and major merits can be enumerated as:

  • Prioritization of Requests
  • Resolving the issues
  • Ensuring Response within designated time
  • Issue resolved by the concerned Expert
  • Easy Tracking of Records
  • Keeps the Business Unit organized
  • Professional approach to issues
  • Organized way of Work Culture
  • Ensuring Transparent and Effective Communication

TEAM COMMUNICATION FOR THE 21ST CENTURY

RESPONSIVE

Our Customized Website makes it accessible on variety of Devices, window and screen sizes. These Dynamic changes are plausible due to our Web Development approach in designing the said website considering the requirements of our esteemed Business Units.

CUSTOMIZABLE

With Globalization and Changing pattern of Business, the needs of the Business Units are also changing. To suit the requirement of the Business Units, the said website can be Edited, Redesignedwith added features and Links as per the changed needs of the Business Unit

 

UI ELEMENTS

User Interface (UI) Elements helps the user to interact with the product or service and consists of Input Controls, Navigational Components and Informational Components. These are the parts used to build Customized apps or websites as per the requirements of the Business Units.

CLEAN CODE

By using Clean Code, our customized software is easy to read, write and maintain. It is primarily a reader-oriented development style to suit the requirement of the said user.

DOCUMENTED

Our Customized Services provides comprehensive Documentation. It includes the Use, Operation and Maintenance of the said software. It helps to track all aspects of the said software and reduces incurring of support costs

FREE UPDATES

Our customer-oriented approach of the Free updates helps in enhancing growth of the said Business Unit. The userremains connected with the present trend of the sales and buyer’s preferences that ultimately helps the business to get greater exposure besides other direct and indirect benefits that is being accrued.

FEATURES

TASK MANAGEMENT

Our Integrated Software helps the User to manage all the activities of the concerned Business Unit from one user friendly platform. One can navigate between different task or projects by single click. There is no need to remember multiple URLs, Usernames and related passwords. When the task is managed priority wise, then it is accompanied with better team management that culminates with enhanced productivity besides finishing the work as per the expected deadline or even before it due to synergy that becomes effective. It saves time of management and augments time of follow-ups. Task management has the unique feature of collaboration among different Units, Projects and Resources to achieve the desired result within stipulated deadline date.

TRACK

The Business Units can track the progress of various tasks or projects priority wise and manage the same in just a single click that leads to optimum resource allocation and enhanced productivity.

ADD MEMBERS

More members can be added to the concerned project(s) or task(s) as per the requirement so as to complete the work within stipulated deadline date by just a single click. It results in better Team collaboration.

ASSIGN TASK

The task can be assigned to the group members as per the specification and requirement of the concerned project and later on the assigned task can also be modified, if the situation arises.

 

MANAGE ALL YOUR BILLS

The system gives access to manage all the monetary transactions due to automation and generated report helps in streamlining such transactions so as to safeguard the interest of the stakeholders and run the concerned unit as per the Government guidelines.

ESTIMATES

Our automated system helps the Business Unit to increase the preparation time of estimates,reduce calculating errors, track the changes in Quantity and if situation arises then cost can also be modified.

INVOICES

The customized system facilitates automation of monetary transactions, prevents errors and frauds enhances Customer Relationship, helps in Account Reconciliation and above all reduces the over all cost pertaining to the invoices.

PAYMENTS

Payment is the major aspect of any Business Unit. Our system integrates the payments. The payment is secured and is easier to administer besides being more efficient and time saver.

MANAGE YOUR EMPLOYEES

Our Customized Software facilitates the Management of the Employees. The Data is secured and can be easily accessed by the designated user as per the requirement. Human Resource can be utilized in an optimum way so as to enhance the productivity of the organization besides augmenting better team coordination.

TICKETS

Tickets can be raised as per the requirement of the organization by the designated user. Request is handled seeing the priority and urgency of the said case. It increases the Team Collaboration and enhances the productivity by professional approach.

LEAVES

Our System helps the users to apply for the leave from anywhere. In such a scenario tracking and tracing of the said leave is obvious and our system facilitates the same. The leave calculation is must while inputting data for payroll for the concerned employee.

ATTENDANCE

Our System ensures cent percent accuracy in marking the attendance of the employees. It is fully secured with Real Time inbuilt tracking system. It increases efficiency and createshassle free management system.

INTEGRTATE WITH YOUR FAVOURITE APP

Our customized integrated system facilitates the integration with other apps as per the desire and need of the user. It offers better personalization with the ease of sending notification besides enhanced Brand experience.

Onesignal

It is a customer messaging and engagement solution that offer various services that includes mobile and web push notifications,in app messaging besides conventional SMS and e-mail services.

Slack

Slack is an instant messaging tool and is available in Mobile and Desktop versions. It facilitates collaboration amongst the Team members and there by helping in the coordination of the said work.

Paypal

Paypal is an online financial service that facilitates faster monetary transactions by using a secure internet account. It is beneficial for abroad transactions and much admired for secured transactions.

AFFORDABLE PRICING

Our customized software and integrated approach are available for the esteemed users at the genuine and affordable rate that takes their Businesses and Project(s) to the next stratum of success. Our users can select either the monthly or the annual subscription as per the requirement and choice.

 

TESTIMONIAL

I had wonderful experience with this company because of its good service and proper  way of dealing

So much glad to work with this company. Team is very good and the way the deal is awesome.

Such a nice experience to work with this company. Well done guys keep it up.

 

PRIVACY POLICY

At crm.ohofind.com, accessible from http://crm.ohofind.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by crm.ohofind.com and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyse how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

crm.ohofind.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of crm.ohofind.com.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on crm.ohofind.com, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that crm.ohofind.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

crm.ohofind.com's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

TERMS AND CONDITIONS

Welcome to crm.ohofind.com!

These terms and conditions outline the rules and regulations for the use of Of Hind's Website, located at http://crm.ohofind.com/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use crm.ohofind.com if you do not agree to take all of the terms and conditions stated on this page.

Cookies

We employ the use of cookies. By accessing crm.ohofind.com, you agreed to use cookies in agreement with the Of Hind's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, Of Hind and/or its licensors own the intellectual property rights for all material on crm.ohofind.com. All intellectual property rights are reserved. You may access this from crm.ohofind.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from crm.ohofind.com
  • Sell, rent or sub-license material from crm.ohofind.com
  • Reproduce, duplicate or copy material from crm.ohofind.com
  • Redistribute content from crm.ohofind.com

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Of Hind does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Of Hind, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Of Hind shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Of Hind reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Of Hind a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Of Hind; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Of Hind. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Of Hind's logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libellous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.